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Privacy Policy

One of our main priorities is the privacy of our visitors and customers. 

This Privacy Policy describes the types of Personal information we collect. The purpose thereof, the other parties with whom we may share it and the measures we take to protect the security of the data. It also tells you about your rights and choices with respect to your Personal Information, and how you can contact us about our privacy practices. 

Please note that we also act on behalf of and under the instructions of other parties this will include third parties and payment institutions when payment of goods or services are made which act as data controllers, including for processing payment transactions. Please refer to their respective privacy policies for more information regarding the processing of your Personal Information in these contexts. 

Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. 


Types of Personal Information 

We collect your Personal Information from various sources. The information below sets out the different types of Personal Information that we collect and the sources we collect it from. 


Category 1: Contact Information 

Types of Personal Information: 

  • Name 

  • Address 

  • Telephone 

  • Organization details (e.g. your place of work, job title and organization contact information) 


Collected from: You and/or publicly available resources 

Category 2: Identity and Other Regulatory Information 

Types of Personal Information: 

  • Date of birth 

  • Identification information (e.g. passport, utility bill and/or bank statement) 

  • Details of whether you are a politically exposed person (PEP) 


Collected from: You and/or third-Party systems used for our regulatory checks 

Category 3: Matter and Billing Information 

Types of Personal Information: 

  • Details relating to your enquiries, including related communications with you. 

  • Information about other people (e.g. your customers and/or staff) that you share with us. 

  • User IDs and passwords used by you in relation to our platforms and services. 

  • You/your organization’s billing, payment, and banking details. 


Collected from: You and/or advisors and other third parties 

Category 4: Marketing Preferences 

Types of Personal Information: 

  • Business industry sector interests. 

  • Marketing communications preferences. 


Collected from: You and/or publicly available information from online resources. 


Category 5: Browsing and Device Usage Information 

Types of Personal Information: 

  • Information automatically generated through your use of our website and other digital platforms. 

  • IP address. 

  • Information revealing the location of electronic device. 


Collected from: You and your use of our digital platforms 

Processing of Personal Information 

“Personal Information” means any information relating to an identified or identifiable individual. 


We may process Personal Information for various reasons including: 

  • providing products and services 

  • advertising and marketing 

  • to carry out actions for the conclusion or performance of a contract 

  • communication with you 

  • maintaining records 

  • to comply with applicable laws and regulations 

  • to protect the legitimate interests of the data subjects 

  • where it is necessary for pursuing the legitimate interest of our company 

  • for research and statistical analysis 

  • to defend ourselves against or institute any claim or legal action, or 

  • to exercise business interests and purposes 


Global Transfers and data sharing/storage 

Because we are a global company, we may transfer your Personal Information amongst these offices for purposes set out in this Privacy Policy. In doing so however, we will always ensure that your information is protected universally, and that your data is never transferred to another office unless we are confident that the country it is located in adheres to data privacy laws. 

We may share or store your Personal Information with the following parties: 

  • BHA Medical (our global contact database manager), our affiliates, partners, and other entities within the BHA Medical Global Group 

  • Contractors, service providers and other third parties working at our direction or in connection with our products or services, 

  • Other entities necessary to our operations, 

  • Third parties dedicated to compliance with applicable law, fraud protection and risk mitigation. 


Your Rights 

You have the right to: 

  • Request a copy of your Personal Information which we process 

  • Require us to correct any inaccuracies in your Personal Information 

  • Require us to erase your Personal Information 

  • Require us to restrict processing of your Personal Information 

  • Withdraw your consent to have your Personal Information processed, in which case we will stop processing your Personal Information for that purpose, unless there is another lawful basis we can rely on 


For queries regarding the above and for lodging a complaint please contact: 


We will put in place appropriate security measures to protect your Personal Information from unlawful or unauthorized processing and accidental loss, destruction, or damage. 

However please note that, in relation to any Personal Information you submit to us online, we cannot guarantee the security of data sent to us in this way. Transmission of data over the internet is at your own risk. You are responsible for keeping any passwords you use to access our platforms safe. 


Log Files 

We log files on its websites. These files log visitors and their actions when they visit and are purely for purposes of analyzing trends, review online purchases of products and/or services user preferences, administering the site and gathering demographic information. Log files are not linked to any information that is personally identifiable. 


Cookies and Web Beacons 

Like any other website, we use ‘cookies.’ These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. 


Privacy Policies 

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our website. These third parties automatically receive your IP address when this occurs. These technologies are purely used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. 


Note that we have no access to or control over these cookies that are used by third-party advertisers. 


Third-Party Privacy Policies 

Our Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, such can be found at the browsers’ respective websites. 


Children’s Information 

Another part of our priority is adding protection for the children while using the internet. We encourage parents and guardians to observe, participate in and/or monitor and guide their online activity. 

We do not knowingly collect any identifiable Personal Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. 

Online Privacy Policy Only 

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect. This policy is not applicable to any information collected offline or via channels other than this website. 


By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. 

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